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Cookie Policy

What is a “Cookie”?

An HTTP cookie – commonly referred to as just “cookie” – is a parcel of text sent back and forth between a web browser and the server it accesses. Its original purpose was to provide a state management mechanism between a web browser and a web server. Without a cookie (or a similar solution), a web server cannot distinguish between different users, or determine any relationship between sequential page visits made by the same user. For this reason, cookies are used to differentiate one user from another and to pass information from page to page during a single user’s Website session. A web server uses cookies to collect data about a given browser, along with the information requested and sent by the browser’s operator (the visitor). Cookies do not identify people, but rather they are defined themselves by a combination of a computer, a user account, and a browser.

Cookies used by Cloud Monkey

Google Analytics Cookies

Google Analytics tracking (along with most web tracking software) uses cookies in order to provide meaningful reports about your visit to our site. However, Google Analytics cookies do not collect personal data about you.

Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for the domain send data only to the servers for that domain. This effectively means that the data cannot be altered or retrieved by any service on another domain.

Mouseflow Cookies

Some countries require websites to be very explicit about which cookies they use and for what purpose, especially with the EU cookie law. Here is a full list of the cookies Mouseflow uses. These cookies are essential for the functionality of our service. We don’t use 3rd party cookies or any other client storage mechanism.

mf_[session]: 1st party cookies, session lifetime: A cookie for identifying the browser session.

This cookie identifies the browser session while it happens. The cookie is deleted as soon as the session ends, meaning when the user leaves the website.

mf_user: 1st party cookie, persistent: A cookie for checking if the user is new or returning

This cookie establishes whether the user is a returning or first time visitor. This is done simply by a yes/no toggle – no further information about the user is stored. This cookie has a lifetime of 90 days.